Privacy Policy

At Haus of Vagabond, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, attend our workshops, or engage with our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Contact Information: Your name, email address, phone number, and postal address.
Account Information: If you create an account with us, we may collect your login credentials and account preferences.
Payment Information: When you register for our workshops or events, we may collect payment information through a secure payment gateway. We do not store your full credit card details.
Usage Data: We may collect information about how you interact with our website, such as your IP address, device information, browser type, and operating system.
Communication Data: Any information you provide to us when you contact our customer support or communicate with us through email, chat, or other means.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our workshops and services.
To process registrations and payments for our workshops and events.
To respond to your inquiries and provide customer support.
To personalise your experience on our website and tailor content to your interests.
To analyse website usage patterns, diagnose technical issues, and improve the functionality of our website.
To send you promotional materials, updates, and newsletters. You can opt-out of these communications at any time.
To protect our rights, enforce our terms of service, and comply with applicable laws and regulations.

3. Information Sharing

We may share your personal information in the following limited circumstances:

With trusted third-party service providers who assist us in delivering our services, such as payment processors.
With your express consent, when you specifically authorise the sharing of your information.
When required by law or to comply with legal requests, such as court orders or government requests.
In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Your Data Protection Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request the correction of any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal information in certain circumstances.
Restriction: You can request the restriction of the processing of your personal information in certain circumstances.
Data Portability: You can request the transfer of your personal information to another organisation in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal information in certain circumstances.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, use, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is entirely secure.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updatedpolicy on this page with a revised "Last Updated" date. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Haus of Vagabond

Address: 9 Pendennis Avenue, Bristol, South Gloucestershire, BN16 5JA

Email: hello@hausofvagabond.com

Phone: 07925 483 145